Support

How can we help?

Last updated: July 8, 2026

For LumKit support, email hello@lumkit.app. Include your device model, iOS version, app version and a short description of the issue.

Purchases and subscriptions

Use Restore Purchases in LumKit Settings if Pro access does not appear after a purchase. Subscriptions can be managed from your Apple account subscription settings.

Exports

LumKit can export standard .cube LUT files, applied photos and single-clip applied videos. A .cube LUT stores color transform data only and does not include timeline edits, masks, layers or preview-only effects.

Privacy

Photos and videos selected for the Phase 1 workflow are processed on device. Read the Privacy Policy for details about purchases, diagnostics and service providers.